teas.co.uk
The online British tea shop, with coffee too
Help centre · Delivery
Crackers, delivered to your door.
Standard delivery is priced by parcel weight and destination. Retail orders qualify for free standard UK-zone delivery when the goods subtotal after discounts reaches £35.00.
- Choose from the delivery options available for your basket at checkout.
- We prepare orders on Monday to Friday.
- Service timings are estimates after dispatch.
01 · Prices
Standard delivery prices.
The UK zone covers the United Kingdom, Guernsey, Jersey and the Isle of Man. The standard services below use parcel weight, including a 20% packaging allowance. The current checkout quote includes the applicable basket and destination conditions.
| Service | Up to 1 kg | Up to 2 kg | Up to 3 kg | Up to 4 kg | Over 4 kg |
|---|---|---|---|---|---|
| Royal Mail Tracked 48 (2-3 working days) | £3.65 | £3.65 | £5.55 | £5.55 | £5.55 |
| Evri Standard (2-3 working days) | £3.65 | £4.79 | £6.59 | £6.59 | £6.59 |
Each weight column applies above the previous band's limit. Free delivery, where available, replaces the standard paid options once your qualifying subtotal reaches the threshold. Optional delivery services and reward coupons may have different conditions.
02 · Free delivery
Free delivery and your basket.
For retail orders, the qualifying goods subtotal is £35.00 or more after discounts. Check the basket total before adding anything just for delivery; buy only what you want. Trade accounts use the separate threshold shown above.
03 · After checkout
Dispatch, tracking and returns.
Letterbox
Slim letterbox delivery.
The £2.00 letterbox option is offered only when every item is marked eligible, the destination is in the UK, and the whole basket is within the limit of 1 item and 750 g of goods. Checkout confirms whether it is available.
Europe
European destinations.
Available countries, services and prices are shown at checkout for the delivery address and parcel weight. Contact us before ordering if your destination is not available. Customs processing can affect delivery timing; check the information for the chosen destination before ordering.
Dispatch
Dispatch and tracking.
We prepare orders on Monday to Friday. Check the service you choose and your order confirmation for current dispatch and delivery expectations. Courier service estimates are not a guaranteed arrival date.
Use the tracking information supplied for your order. If a parcel is delayed, damaged or missing items, contact us with the order details so we can investigate and arrange the appropriate next step.
Returns
Returns and refunds.
Read the returns policy for statutory rights, return postage and how to start a request.